Here’s why we recommend quarantine over immediate deletion:<\/p>\n
- \n
- Safe isolation<\/strong> \u2014 quarantined items cannot execute or spread while stored.<\/li>\n
- Reversible<\/strong> \u2014 if something was flagged by mistake, you can easily restore it.<\/li>\n
- You’re in control<\/strong> \u2014 decide what happens next, at your own pace.\n<\/ul>\n
Not sure if a file is safe? Quarantine first, decide later!<\/div>\nHow to Open the Quarantine List<\/h3>\n
There are three easy ways to access your quarantined files:<\/p>\n
Option 1: From the Settings Tab<\/h4>\n
![\"Tools](\"https:\/\/gridinsoft.com\/blogs\/wp-content\/uploads\/2018\/06\/Tools-Quarantine-Access-from-Settings.webp\" "\\"\\"")
<\/a>Go to Settings<\/strong>, look at the Statusbar area for “N items in Quarantine List,” and click the link to open the manager.<\/figcaption><\/figure>\n Option 2: From the Tools Tab<\/h4>\n
![\"Quarantine](\"https:\/\/gridinsoft.com\/blogs\/wp-content\/uploads\/2018\/06\/Tools-Quarantine-Access-from-Tools.webp\" "\\"\\"")
<\/a>Open Tools<\/strong>, find “Quarantine list,” and click it to view all isolated items.<\/figcaption><\/figure>\n Option 3: From the Scan Tab (Start Screen)<\/h4>\n
![\"Quarantine](\"https:\/\/gridinsoft.com\/blogs\/wp-content\/uploads\/2018\/06\/Tools-Quarantine-Access-from-Scan.webp\" "\\"\\"")
<\/a>On the Scan start page, look at the right-side Protection summary card and click “View quarantine (N)” \u2014 where N shows how many items are currently quarantined.<\/figcaption><\/figure>\n How to Restore a Quarantined File<\/h2>\n
Ready to bring a file back? Here’s how:<\/p>\n
- \n
- Open the Quarantine list<\/strong> using any of the methods above.<\/li>\n
- Find your file<\/strong> \u2014 you can scroll through the list or use the search function.<\/li>\n
- Check the box<\/strong> next to the item you want to restore. Each row has a checkbox, and the counters on the left show how many items are in the list vs. how many you’ve selected.<\/li>\n
- Click the “Restore” button<\/strong> at the bottom of the window.<\/li>\n
- Confirm the action<\/strong> when prompted.<\/li>\n<\/ol>\n
![\"Quarantine](\"https:\/\/gridinsoft.com\/blogs\/wp-content\/uploads\/2018\/06\/Tools-Quarantine-Check-first.webp\" "\\"\\"")
<\/a>Quarantine List<\/figcaption><\/figure>\n That’s it! The file will be placed back in its original location.<\/p>\n
After restoring a file, consider adding it to the Ignore List<\/a> so it won’t get flagged again in future scans.<\/div>\nBesides restoring files, you have a few other options:<\/p>\n
- \n
- Remove<\/strong> \u2014 Permanently deletes the file from both Quarantine and your PC. Use this when you’re certain a file is malicious or you no longer need it.<\/li>\n
- Copy to\u2026<\/strong> (for advanced users) \u2014 Saves a copy of the quarantined file to a folder of your choice, for example, if you want to analyze it. The original stays safely in Quarantine. Handle copied files at your own risk!<\/li>\n<\/ul>\n
What If It’s a False Positive?<\/h2>\n
Sometimes good files get flagged by mistake \u2014 it happens. If you believe that’s the case:<\/p>\n
- \n
- Restore the file<\/strong> from Quarantine (at your own risk).<\/li>\n
- Add it to the Ignore List<\/strong> so it won’t be flagged again.<\/li>\n
- Report it to us!<\/strong> Submit a support ticket<\/a> with a short note about the file. This helps us improve our detection and benefits everyone.<\/li>\n<\/ol>\n
Best Practices for Managing Quarantine<\/h2>\n
A few quick tips to keep things tidy:<\/p>\n
- \n
- Review monthly<\/strong> \u2014 Clear out old items you no longer need.<\/li>\n
- Be cautious with restore<\/strong> \u2014 Only return files you’re confident are safe.<\/li>\n
- Prefer quarantine over delete<\/strong> \u2014 Safe and reversible beats permanent.<\/li>\n
- Report suspicious flags<\/strong> \u2014 It helps the whole community!<\/li>\n<\/ul>\n
FAQ<\/h2>\n
\n\n\nDoes quarantine stop the file from running?<\/h4>\n
\n
\nYes! Quarantined items cannot execute at all.<\/p>\n<\/div>\n <\/div>\n <\/div>\n\n
\n\nCan I undo a quarantine?<\/h4>\n
\n
\nAbsolutely. Open the Quarantine list and click Restore.<\/p>\n<\/div>\n <\/div>\n <\/div>\n\n
\n\nWhat if I restore the wrong file?<\/h4>\n
\n
\nJust run another scan and quarantine it again, or remove it if you’re sure.<\/p>\n<\/div>\n <\/div>\n <\/div>\n\n
\n\nIs delete better than quarantine?<\/h4>\n
\n
\nOnly when you’re 100% certain. Otherwise, quarantine first \u2014 it’s safer.
\n<\/div>\n <\/div>\n <\/div>\n\n <\/div>\n \nNeed more help? Check out our full documentation on Managing Quarantined Items<\/a> or contact our support team<\/a>. We’re always happy to help! \ud83d\ude0a<\/div>\n","protected":false},"excerpt":{"rendered":"Did Gridinsoft Anti-Malware move a file to Quarantine that you actually need? Don’t worry \u2014 restoring it is quick and easy. Let’s walk through the process step by step. What Is Quarantine? Think of Quarantine as a safety net. Instead of permanently deleting suspicious files right away, Gridinsoft moves them to a locked, isolated location […]<\/p>\n","protected":false},"author":1,"featured_media":31430,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"categories":[4],"tags":[20],"class_list":{"0":"post-2547","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tips-tricks","8":"tag-gridinsoft"},"featured_image_src":"https:\/\/gridinsoft.com\/blogs\/wp-content\/uploads\/2018\/06\/restore-files-from-quarantine-list-scaled.jpg","author_info":{"display_name":"Technical Support","author_link":"https:\/\/gridinsoft.com\/blogs\/author\/admin\/"},"_links":{"self":[{"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/posts\/2547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/comments?post=2547"}],"version-history":[{"count":3,"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/posts\/2547\/revisions"}],"predecessor-version":[{"id":31429,"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/posts\/2547\/revisions\/31429"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/media\/31430"}],"wp:attachment":[{"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/media?parent=2547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/categories?post=2547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gridinsoft.com\/blogs\/wp-json\/wp\/v2\/tags?post=2547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- Be cautious with restore<\/strong> \u2014 Only return files you’re confident are safe.<\/li>\n
- Add it to the Ignore List<\/strong> so it won’t be flagged again.<\/li>\n
- Copy to\u2026<\/strong> (for advanced users) \u2014 Saves a copy of the quarantined file to a folder of your choice, for example, if you want to analyze it. The original stays safely in Quarantine. Handle copied files at your own risk!<\/li>\n<\/ul>\n
- Find your file<\/strong> \u2014 you can scroll through the list or use the search function.<\/li>\n
- Reversible<\/strong> \u2014 if something was flagged by mistake, you can easily restore it.<\/li>\n